Reading Time: 13 minutes The idea: developing a website where people can fill in forms which look like the real ones but simplified to learn and become more confident. This is Jumana Almusawi‘s idea: she contacted me about it back in February on LinkedIn. A lot has happen since my last blog post about… Read More »Improving digital skills – a tool using the GOV.UK prototype kit – part 2
Reading Time: 5 minutes A green doughnut started a big reflection this morning. This wasn’t on my to do list for today. Lately, I’m doing a lot outside work, all super interesting but all competing for my time. A little bit of all this has always been there but it’s growing a lot lately.… Read More »Life outside work
Reading Time: 8 minutes About 1 in 7 people in Scotland can’t get online. This is about 800,000 people (more data at the end). There are various reasons: money: can’t afford a device, to pay for broadband/data, or to get the assistive devices they need lives in an area with poor infrastructure lack confidence… Read More »Improving digital skills – building a tool with the GOV.UK prototype kit
Reading Time: 9 minutes This week, I attended a participative event to explore how Liberating Structures can shape Scottish public service change work. It was a really good day, great atmosphere, very relax yet productive. Most participants had been experimenting with Liberating Structures in their work and could share this experience, but it was… Read More »Liberating Structures
Reading Time: 5 minutes Last month, I was involved in a User Research session for the GDS team – as a participant. Since 2017, I’ve observed, facilitated or took notes in many UR sessions, but it was my first time as a participant. It was a bit strange to be on the other side. This… Read More »What I’ve learnt from GDS (Government Digital Service)- and what you could take from it too
Reading Time: 6 minutes I’ve never been too sure about what I wanted to do “when I’m older”. I’ve worked in banks, in an airport, in a research lab, in schools, in a shop counting money with a “gangster style” machine, in video games (testing and support), teaching French to kids, to adults, and worked… Read More »When I’m older, I want to be a Service Designer — says no one ever
Reading Time: 3 minutes A year ago I asked my employer for training in UX Design. It was relevant to the big digital project I was working on, but as a Software Developer they felt it was not within my role. The 1 or 2 weeks UX courses I found were expensive, not close… Read More »How to train in UX even if you can’t get funding from your employer