Professional development

Liberating Structures

Reading Time: 9 minutes This week, I attended a participative event to explore how Liberating Structures can shape Scottish public service change work. It was a really good day, great atmosphere, very relax yet productive. Most participants had been experimenting with Liberating Structures in their work and could share this experience, but it was… Read More »Liberating Structures

What I’ve learnt from GDS (Government Digital Service)- and what you could take from it too

Reading Time: 5 minutes Last month, I was involved in a User Research session for the GDS team – as a participant. Since 2017, I’ve observed, facilitated or took notes in many UR sessions, but it was my first time as a participant. It was a bit strange to be on the other side. This… Read More »What I’ve learnt from GDS (Government Digital Service)- and what you could take from it too

When I’m older, I want to be a Service Designer — says no one ever

Reading Time: 6 minutes I’ve never been too sure about what I wanted to do “when I’m older”. I’ve worked in banks, in an airport, in a research lab, in schools, in a shop counting money with a “gangster style” machine, in video games (testing and support), teaching French to kids, to adults, and worked… Read More »When I’m older, I want to be a Service Designer — says no one ever