What I’ve learnt from GDS (Government Digital Service)- and what you could take from it too
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Last month, I was involved in a User Research session for the GDS team – as a participant. Since 2017, I’ve observed, facilitated or took notes in many UR sessions, but it was my first time as a participant. It was a bit strange to be on the other side. This made me reflect and realise how important the GDS has been in my career journey.
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