As a designer, we have more power than we think but don’t always realise it. In this post, I’ve grouped resources to help you take power into account in your design work.
Read More »Resources to understand power in designWhile working on the ‘Practitioner stories‘, we found that storytelling and facilitation were considered the most important skills a service design practitioner should have. I’ve gathered some resources about facilitation in this post.
Read More »Resources about facilitationIf you want to learn a bit more about service design or want to become a service designer, I’ve put some resources together in one place.
Read More »Resources about Service DesignPutting a lot of resources in one place. I’ll come back, add to it and update on a regular basis.
I’m building a little tool with the GOV.UK prototype kit and assessment frameworks shared publicly. It’s under construction.You can try it here.
I’ve gathered these notes a while ago after reading it. I will start to put my notes from books (or recorded talks for example), as blog posts for me, but also, to be able to share with people who don’t have time to read.
Read More »Good Services – Book notesThis article is aimed at people who would like to try using the Prototype kit but are unsure how to do that. You might need a bit of help if you have never used a command window or if you are new to HTML or CSS. You can bookmark this link to W3Schools in that case for HTML and CSS or this link for basic commands.
Read More »How to customise the GOV.UK Prototype kitThis week, I attended a participative event to explore how Liberating Structures can shape Scottish public service change work. It was a really good day, great atmosphere, very relax yet productive. Most participants had been experimenting with Liberating Structures in their work and could share this experience, but it was also about reflecting, as a facilitator, how it can feel for the group we are using it with, especially when they are new to it.
Data terminology, resources, how to manage, interpret and visualise data.
Questioning how we do things seems to be suggested everywhere you look these days: inclusion, accessibility, sustainability, ethics, ecology, data protection … there are many things to take into account when you design a service or a product.
