As a designer, we have more power than we think but don’t always realise it. In this post, I’ve grouped resources to help you take power into account in your design work.
Read More »Resources to understand power in designWhile working on the ‘Practitioner stories‘, we found that storytelling and facilitation were considered the most important skills a service design practitioner should have. I’ve gathered some resources about facilitation in this post.
Read More »Resources about facilitationReading Time: 4 minutes I’m in this nice phase where I’ve left a role and haven’t started the next one yet. My old laptop is packed, waiting to be picked up by a courier and the new one will arrive this week. At this point in time, I don’t have to worry about the… Read More »In between
Reading Time: 4 minutes My weekend started Friday and we were changing the clocks. With the Twitter takeover, I started wondering if I should leave that space and this prompted a bigger reflexion about how I want to use my time and get informed. Social media, and even Internet were not a thing for… Read More »Changing the clock, getting some time back
Reading Time: 3 minutes Ingredients: 385g of flour (280 + 105) 150g of sugar (50 + 100) half a tea spoon of salt 2 eggs 100g of melted butter (60 + 40) 80ml of milk one table spoon of yeast In a bowl, mix 280g of flour, with 50g of sugar, and the salt.… Read More »Brioche (recipe)
Reading Time: 11 minutes Accessibility is progressing but not as fast as it should. Using my own learning journey, I’ll tell you about 7 misconceptions which might prevent you from improving the accessibility of your design. This blog post is a summary of a talk I delivered at the UCD Gathering Conference. The recording… Read More »Avoiding misconceptions on your accessibility learning journey
Reading Time: 6 minutes As Global Accessibility Awareness Day (GAAD) is coming up on May 19th, it’s a good reminder that we should always keep accessibility in mind. I’m a service designer working on government projects so I need to comply with the service standard my projects fall under: the GOV.UK one or the Scottish Government one called Digital… Read More »Keeping accessibility in mind
Reading Time: 6 minutes I’ve been writing about ‘removing barriers’ a lot in the past year: barriers for disabled people, barriers into design careers and more. Before trying to remove a barrier, we need to identify it first and understand it. Universal barriers I work in government. Any service we design is assessed using… Read More »Removing barriers to inclusion
Reading Time: 3 minutes You might know about Plain English or plain language, but what about plain numbers? Only 1 in 2 adults have the numeracy level expected at primary level. Maths makes 1 out of 4 people feeling anxious. Last week was Service Week – an event for public servants where you can… Read More »Plain numbers
Reading Time: 4 minutes It’s a bit early this year but I baked one today and thought I’d share the recipe. Where does it come from? From the Middle Ages in France, the Epiphany has been celebrated with a cake: la galette des rois, literally the King’s cake. The galette differed according to the… Read More »Galette des rois (French recipe)