Services week 2021
Some resources to support a special Service Design event organised by UX Glasgow to celebrate Services week (1st to the 5th March) this year.

Some resources to support a special Service Design event organised by UX Glasgow to celebrate Services week (1st to the 5th March) this year.
There is a lot of recruitment going on at the moment for the Public Sector: Service Designers, User Researchers, Content Designers and Interaction Designers.
This is good! But they are struggling to get people because they want candidates with previous experience in the government. Or what recruiters and hiring managers often call “GDS experience” when in fact what they mean is more like “experience of the Service Toolkit“.
Read More »How to start working for the government and the public sectorLooking at job ads, your value is usually judged by number of years on the job + tools you know and have experience with, but really… it should not be.
I’m using WordPress for this blog because it’s easier than building the website from scratch.
Read More »Subscribe to the blogPutting a lot of resources in one place. I’ll come back, add to it and update on a regular basis.
I’m building a little tool with the GOV.UK prototype kit and assessment frameworks shared publicly. It’s under construction.You can try it here.
Well, if you are asking, it probably isn’t. Accessibility is usually not that hard to achieve but you have to have this in mind while creating your website, not as an after thought.
This post is written for people who are new to digital accessibility and want to learn how to improve it.
Quite often now, when you create an account, you’re supposed to pick a question and enter your answer to it. There are many problems with this.
This is something I used to do at kids parties: do your own ice cream.
No need for a fancy machine, just two ingredients.
Communities are vital in times of crisis. This is where people found their own solutions to help each others at the start of the COVID19 pandemic, way before public services could do anything for the citizens.
We need to engage with them but we need to do it the right way.