Reading Time: 6 minutes I’ve been writing about ‘removing barriers’ a lot in the past year: barriers for disabled people, barriers into design careers and more. Before trying to remove a barrier, we need to identify it first and understand it. Edit 28/09/2023: I presented a talk about this at the SDinGOV conference. You… Read More »Removing barriers to inclusion
Reading Time: 3 minutes You might know about Plain English or plain language, but what about plain numbers? Only 1 in 2 adults have the numeracy level expected at primary level. Maths makes 1 out of 4 people feeling anxious. Last week was Service Week – an event for public servants where you can… Read More »Plain numbers
The idea: developing a website where people can fill in forms which look like the real ones but simplified to learn and become more confident. This is Jumana Almusawi‘s idea: she contacted me about it back in February on LinkedIn.
A lot has happen since my last blog post about this. Work is nearly completed and we tested with learners on Zoom recently.Read More »Improving digital skills – a tool using the GOV.UK prototype kit – part 2
About 1 in 7 people in Scotland can’t get online. This is about 800,000 people (more data at the end).Read More »Improving digital skills – building a tool with the GOV.UK prototype kit
A short post to help people new to these terms – I have a more recent blog post on inclusion.