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Inclusion

Removing barriers to inclusion

Reading Time: 6 minutes I’ve been writing about ‘removing barriers’ a lot in the past year: barriers for disabled people, barriers into design careers and more. Before trying to remove a barrier, first, we need to identify and understand it. Edit 28/09/2023: I presented a talk about this at the SDinGOV conference. You can… Read More »Removing barriers to inclusion

Plain numbers

Reading Time: 3 minutes You might know about Plain English or plain language, but what about plain numbers? Only 1 in 2 adults have the numeracy level expected at primary level. Maths makes 1 out of 4 people feeling anxious. Last week was Service Week – an event for public servants where you can… Read More »Plain numbers

Improving digital skills – a tool using the GOV.UK prototype kit – part 2

Reading Time: 13 minutes

The idea: developing a website where people can fill in forms which look like the real ones but simplified to learn and become more confident. This is Jumana Almusawi‘s idea: she contacted me about it back in February on LinkedIn.

A lot has happen since my last blog post about this. Work is nearly completed and we tested with learners on Zoom recently.

Read More »Improving digital skills – a tool using the GOV.UK prototype kit – part 2