Reading Time: 3 minutes You might know about Plain English or plain language, but what about plain numbers? Only 1 in 2 adults have the numeracy level expected at primary level. Maths makes 1 out of 4 people feeling anxious. Last week was Service Week – an event for public servants where you can… Read More »Plain numbers
Reading Time: 4 minutes It’s a bit early this year but I baked one today and thought I’d share the recipe. (direct access to the recipe) Where does it come from? From the Middle Ages in France, the Epiphany has been celebrated with a cake: la galette des rois, literally the King’s cake. The… Read More »Galette des rois (French recipe)
Reading Time: 4 minutes I’ve just finished a lego set I had bought myself for Christmas: the typewriter, and today I was looking online for images of old sets I had as a kid from the 70s. This might bring back memories to others too. The typewriter It was a really good set, I’ve… Read More »Lego
Reading Time: 5 minutes I had an end of year review at work yesterday which prompted me to think back about my professional journey. 10 years ago I wasn’t in a good place. I had worked hard to build up my classes where I was teaching French to various groups. I was self-employed but… Read More »Looking back
Reading Time: 5 minutes I’ve just finished catching up with many talks from the SDinGOV Conference. So here are some thoughts on what made a speaker better than another for me. Note: This is only my point of view. I attend a lot of events (all of them online since 2020), I don’t have… Read More »Advice for speakers
Reading Time: 6 minutes I’m one of the organisers of UX Glasgow and during our latest event we talked about accessibility. It wasn’t recorded on the night but I made a video of the part I talked through after the event. I had added manually subtitles in Youtube before for short videos but this… Read More »Adding subtitles and a transcript to your video
Reading Time: 10 minutes I rarely talk about it. It’s the first time I write about it. It’s not secret though, if asked directly, I’ll say it: I have M.E. also known as Chronic Fatigue Syndrome or CFS/ME. Most people don’t know what this means, including many GPs and other health practitioners and some… Read More »An invisible side of M.E.
Reading Time: 7 minutes Looking back since I started it in January 2020 when I moved away from Medium. Not much lately The last post was from May. So yes, I don’t write here regularly. But the last months have been really busy, I’ve changed job and I don’t only write here. I’m one… Read More »How this blog is doing
Reading Time: 2 minutes For Global Accessibility Awareness Day (GAAD) this year, I’ve been creating short videos to raise awareness for people I work with. They are based on slides which could be adapted by others if they want to advocate for accessibility too. 5 themes From experience, in a work context, we usually… Read More »Advocating for accessibility
If you want to learn a bit more about service design or want to become a service designer, I’ve put some resources together in one place.
Read More »Resources about Service Design