GDS

Improving digital skills – building a tool with the GOV.UK prototype kit

Reading Time: 8 minutes About 1 in 7 people in Scotland can’t get online. This is about 800,000 people (more data at the end). There are various reasons: money: can’t afford a device, to pay for broadband/data, or to get the assistive devices they need lives in an area with poor infrastructure lack confidence… Read More »Improving digital skills – building a tool with the GOV.UK prototype kit

What I’ve learnt from GDS (Government Digital Service)- and what you could take from it too

Reading Time: 5 minutes Last month, I was involved in a User Research session for the GDS team – as a participant. Since 2017, I’ve observed, facilitated or took notes in many UR sessions, but it was my first time as a participant. It was a bit strange to be on the other side. This… Read More »What I’ve learnt from GDS (Government Digital Service)- and what you could take from it too