service design

Good Services – Book notes

Reading Time: 4 minutes I’ve gathered these notes a while ago after reading it, but I will start to put my notes from books (or recorded talks for example), as blog posts for me, but also, to be able to share with people who don’t have time to read. Please note: I recommend reading… Read More »Good Services – Book notes

When I’m older, I want to be a Service Designer — says no one ever

Reading Time: 6 minutes I’ve never been too sure about what I wanted to do “when I’m older”. I’ve worked in banks, in an airport, in a research lab, in schools, in a shop counting money with a “gangster style” machine, in video games (testing and support), teaching French to kids, to adults, and worked… Read More »When I’m older, I want to be a Service Designer — says no one ever