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What I’ve learnt from GDS (Government Digital Service)- and what you could take from it too

Reading Time: 5 minutes

Last month, I was involved in a User Research session for the GDS team – as a participant. Since 2017, I’ve observed, facilitated or took notes in many UR sessions, but it was my first time as a participant. It was a bit strange to be on the other side. This made me reflect and realise how important the GDS has been in my career journey.

Read More »What I’ve learnt from GDS (Government Digital Service)- and what you could take from it too

When I’m older, I want to be a Service Designer — says no one ever

Reading Time: 6 minutes

I’ve never been too sure about what I wanted to do “when I’m older”.

I’ve worked in banks, in an airport, in a research lab, in schools, in a shop counting money with a “gangster style” machine, in video games (testing and support), teaching French to kids, to adults, and worked as a software developer. After all these years, I’ve finally got the job that’s the best fit for me: Service Designer.

Read More »When I’m older, I want to be a Service Designer — says no one ever